US Domestic Shipping
Our detailed shipping charges, order processing and shipping times are listed below:
A valid email address and telephone number is required for all orders. The exclusion of this information may result in a delay or cancellation of your order. Orders returned to our warehouse due to incorrect or missing address information may be subject to a restocking fee.
International Shipping
abHair.com now offers International Shipping! Please review our shipping guidelines prior to placing your order.Our detailed shipping charges, order processing and shipping times are listed below:
Shipping Method for non-US Addresses |
Shipping Cost | Processing Time | Carrier Transit Time | Total Delivery Time |
---|---|---|---|---|
FedEx or DHL |
$29.99 | 2 to 3 business days | 7 to 15 business days | 10 to 20 business days |
Customs
abHair.com will not be liable for packages refused or held by your respective Customs for delivery.
We request that you contact your respective Customs office about import regulations and restrictions prior to placing your order. Customs regulations vary by country and not knowing their regulations can result in high import duties, delay of delivery or your shipment being returned. When ordering from abHair.com, the recipient is the importer of record and must comply with all laws and regulations of the country that we ship to.If your order is returned to us due to a banned/restricted product policy, a wrong address, refusal to pay customs fees, refusal to accept the order or because no one was there to accept the delivery, we will refund your credit card as follows: You will be refunded the total amount of the order, minus the shipping charge and 20% of the value of the order (re-stocking fee), upon the receipt and inspection of the returned package. We will also subtract any other outside charges abHair.com has incurred during shipping such as warehouse fees, return postage fees, quarantine fees, etc.If the cost to return the package is larger than the cost of the refund due, we will instruct the carrier to abandon the package and there will be no refund for the order. If the package is seized by customs, there will be no refund processed for the order. You will be responsible for any shipping fees (including return shipping) incurred and/or billed to abHair.com.
Shipping to an Address Other Than Your Billing Address
If your order is shipping to an address other than the billing address associated with your credit card, we may contact you to list the alternate address with your credit card company or gather additional information from you, to verify that you are indeed the cardholder. Your order will not be shipped until your payment information has been confirmed. This helps to prevent the fraudulent use of your credit card.
Lost Packages?
A lost package must be reported to abHair.com within 45 days of the date of shipment confirmation. abHair.com cannot be held liable for refund or replacement for more than one shipment, per calendar year (not to exceed a total value of $200).
For any order that is returned to abHair.com, if return shipping cost is greater than the cost of goods ordered, abHair.com will instruct the carrier to abandon the package. In such a case, the customer will not receive a refund for the order, but will not be liable for the return shipping cost.